Returns

Items may be returned within 30 days of item being shipped. To be eligible for a return, your item must be unused and in the same condition that you received it. Returns will not be accepted for washed or damaged items.

To complete your return, we require a receipt or proof of purchase along with your name and contact information. Please email Madi Masek for assistance.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
1. If you haven’t received a refund yet, first check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at Madi Masek

Exchanges (if applicable)

We only exchange items if they are the wrong size, and within 30 days. If you need to exchange it for a different size, email Madi Masek